Privacy policy

PRIVACY POLICY – Belovia

Last Updated: October 20, 2026

Belovia ("we", "us", "our") operates the website www.belovia.store and related services.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store. By using our website, you agree to the practices described in this policy.

Information We Collect

Contact Information

  • Name
  • Billing & shipping address
  • Email address
  • Phone number

Payment Information

Payments are processed securely through third-party payment providers. We do not store full credit card details.

Order Information

  • Products purchased
  • Order history
  • Customer support inquiries
  • Returns or refund requests

Personalization Content

Every Belovia is made to order. To create your product, we collect the ultrasound image and the phrase you submit on the product page before checkout. See "Ultrasound Images and Health-Related Information" below.

Reviews & User-Generated Content

If you choose to leave a product review, we may collect photos or videos you voluntarily submit through our review platform, along with your name and review text. This content may be displayed publicly on our store with your permission.

Device & Usage Data

  • IP address
  • Browser type
  • Device information
  • Website interaction data, collected via tracking technologies such as the Meta Pixel and/or TikTok Pixel

An ultrasound image can reveal information about a pregnancy, which may be considered health-related information. Ultrasound images may also include personal details such as names, dates, or the name of a clinic. We recommend covering or cropping any details you do not want reproduced on your product.

We use your ultrasound image and phrase only to produce, check, and deliver your order, and to handle any related return, refund, or support request. We do not use them for advertising or marketing, and we do not display or share them publicly without your explicit permission.

Please submit only an image you have the right to share. By submitting it, you consent to our processing it for this purpose and to our sharing it with the partners who make and deliver your order (see "How We Share Information").

How We Use Information

We use your information to:

  • Process and fulfill orders, including making your personalized product
  • Provide customer support
  • Collect and display product reviews
  • Prevent fraud or unauthorized activity
  • Improve website performance and customer experience
  • Send order updates
  • In the future, send marketing emails (you may unsubscribe at any time)

We do not sell your personal information for monetary profit.

How We Share Information

We share your information only as needed to run our store and deliver your order, including with:

  • Our manufacturing and fulfillment partners, who receive your name, shipping address, phone number, and personalization content to make and ship your order
  • Shipping carriers
  • Payment processors
  • Service providers that host our store and handle file uploads, and the platforms we use to understand how visitors use our website

Some of these partners may be located outside your country of residence.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies, including the Meta Pixel and/or TikTok Pixel, to understand how visitors interact with our website. These tools may collect data about your browsing behavior even when we are not running paid advertising campaigns. You can control cookies through your browser settings.

Shopify Hosting

Our store is hosted by Shopify Inc. Shopify provides the ecommerce platform that allows us to sell our products and services. Your data may be stored through Shopify's secure systems and databases.

Shopify Privacy Policy: https://privacy.shopify.com

Third-Party Services

We use third-party services to host our store, process payments, handle file uploads, and collect and display customer reviews. Please refer to each provider's own privacy practices for how they handle your data.

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders and produce your personalized product
  • Provide customer service
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

We keep your ultrasound image and phrase only for as long as needed to make and deliver your order and to handle any return, refund, or dispute.

International Data Transfers

Your information may be processed outside your country of residence, including the United States and the countries where our manufacturing and fulfillment partners are located, subject to appropriate safeguards and security measures.

Your Rights

If you are a resident of the European Union or United Kingdom (GDPR):

You have the right to access, correct, delete, or restrict the use of your personal data, and the right to data portability and to object to certain processing. You may also lodge a complaint with your local data protection authority.

If you are a resident of California (CCPA):

You have the right to know what personal information we collect, request deletion of your personal information, and opt out of the sale of your personal information. We do not sell personal information. We use sensitive information, such as your ultrasound image, only to provide the product you ordered.

If you live in another U.S. state with a privacy law, you may have similar rights. Contact us and we will do our best to help.

All users may opt out of marketing communications at any time, and may ask us to delete their ultrasound image and phrase at any time, subject to any open order, return, or legal obligation.

To exercise any of these rights, contact us at:

📧 mybelovia@gmail.com

Children's Privacy

Belovia is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

Security

We take reasonable precautions and follow industry best practices to help protect your personal information from unauthorized access, misuse, or disclosure. However, no method of electronic transmission or storage is 100% secure.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with the revised "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, contact us at:

📧 mybelovia@gmail.com